Credit Manager

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Credit Manager

Apple Resourcing UK Ltd
25 April 2022
Billericay, Essex, Billericay, Essex, United Kingdom
Job Type


Apple Resourcing are currently recruiting for an experienced Credit Manager on behalf of one of our key clients, a leading provider of prepaid solutions and payment processing, based in their head office in Billericay.

This is a 12 month FTC (possibility to go perm), working hours are Monday – Friday 9am – 5.30pm, currently working 2 days in the office, 3 days at home, excellent salary DOE + excellent benefits.


  • First point of contact point for major customers regarding all billing and collections issues including major retailers and balances due from mobile networks
  • Manage three direct reports and a team of seven at an outsource partner, majority at remote locations
  • Motivate, lead and develop staff setting measurable objectives, conducting regular reviews and ensuring development as required
  • Recommend write-offs and liaise with the accounts staff to ensure recovery of any output VAT
  • Review and develop procedures for collection of overdue debt; letters, cancellation of services, legal action
  • Manage the legal collections process, working with external debt collectors and solicitors
  • Manage credit risk through reduction credit checking processes, deposits, prepayments, guarantees and credit insurance
  • Monitor key areas of credit risk and put in place processes and controls to protect the business
  • Develop and document credit policy covering the provision of credit, collections procedures, bad debt provisioning policy
  • Ensure that credit policy is adhered to at all times by all departments & manage credit related costs and contracts
  • Provide collections information – DSO’s, aged debt, direct debit failures
  • Ensure a high level of service is delivered to customers and that issues are dealt with promptly and fairly


  • You must have previous Credit Management experience
  • Previous experience leading a credit and collections department with a small team of staff
  • ICM qualified or equivalent
  • Exposure to smaller customers, such as sole-traders as well as major blue-chip customers
  • Works well within a team or on an individual basis
  • Self-Motivated and ability to lead projects
  • Computer literate
  • Able to start immediately

If you have the relevant skills and experience please apply now, you can also send your CV to or call us for a confidential chat on 01277 699778.

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